In a recent post, PostHog sheds light on the challenges companies face when engineers ship features faster than users can adopt them. This growing issue, exacerbated by advancements in large language models (LLMs), forces organizations to rethink their marketing strategies and user engagement methods.
Key Points Discussed:
- Growing Disconnect: Companies risk overwhelming users with too many updates, leading to feature fatigue.
- Attention as a Scarce Resource: Marketers must shift focus from merely announcing features to prioritizing user adoption.
- Launch Tier Framework:
- Category Definers: Major product rollouts that redefine customer perceptions.
- Strategic Upgrades: Notable improvements that don’t require extensive campaigns.
- Steady Improvements: Continuous product developments managed solely by the product team.
- Effective Communication: Humor and narratives can help capture user attention while also leveraging trusted influencers for mindshare.
Why It Matters:
Understanding how to balance rapid shipping with user engagement is crucial for developers and product teams. Effective strategies for managing user attention can lead to greater feature adoption and customer satisfaction, ensuring that innovations reach their intended audience without overwhelming them.