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When Spreadsheets Become a Customer Experience Problem

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When Spreadsheets Become a Customer Experience Problem

Teams often replace spreadsheets not because they dislike them but when clients feel the breakdown. At ~20–50 people, spreadsheets start tracking ownership, blockers, approvals and status, causing missed handoffs, delays and inconsistent updates. At that point, internal tooling becomes a customer experience decision; Noloco turns existing data into secure apps and client portals to restore clear workflows.