Intercom Ships Code 180 Times Per Workday
Intercom engineers ship code about 180 times per workday. In a new blog, Danny F. and Ryan S. explain how they make high-velocity releases safe: treating pipeline blocks as high-priority incidents,...
Tool News
AI Tool News & Updates
The latest product updates, feature launches, and announcements from the tools our community uses.
2026 Report: AI Maturity Transforms Customer Support
Intercom’s 2026 Customer Service Transformation Report, based on 2,400+ support teams, shows a widening gap between teams that only experiment with AI and those that deploy it deeply. Key findings:...
Gumroad Launches Built-In Communities For Products
Gumroad launched Gumroad Community, built-in communities for product pages. Creators can enable chat with one click, let customers connect with each other and the seller, track unread messages, del...
Gumroad Adds Video Testimonials To Product Pages
Gumroad launched video testimonials: creators can collect customer video reviews, review submissions, and display selected videos directly on product pages to showcase authentic customer experiences.
Gumroad Open Sources Platform And Adds Communities
Gumroad has open sourced its code under the MIT license. The Small Bets community is now integrated, with a lifetime-access option. Built-in product communities are available. New features include...
Gumroad Extends $100K Hackathon Through Sept 2025
Gumroad has extended its open-source marketplace hackathon: submissions are due Sept 15, 2025 (11:59 PM ET). Finalist celebration will be held in New York in Winter 2025. Prize pool: $100,000 grand...
Vercel Adopts Granola Across GTM Organization
Vercel's GTM organization adopted Granola organically: one GTM engineer tried it, it spread to a pod, and now 100% of the GTM org uses it. Reported impact: 11 hours saved per person per week. A cas...
Google Adds Personal Intelligence To Search
Google is introducing Personal Intelligence in Search’s AI Mode, allowing users to securely connect Search to Gmail and Google Photos for personalized responses. The capability is rolling out as a...
Google Search AI Mode Connects To Gmail, Photos
Google Search’s AI Mode can now securely connect to users’ Gmail and Google Photos to provide personalized search responses. The capability is rolling out as a Labs feature for eligible Google AI P...
Google Launches Escape the Office Team Experience
During remote work, Googlers created a virtual "Escape the Office" team-building escape room that evolved into an in-person, volunteer-run experience now available in nine Google offices worldwide...
Gemini in Chrome Gains Side Panel and Apps
Google is rolling out major Gemini-powered features in Chrome for macOS, Windows, and Chromebook Plus in the U.S., including a new side panel experience, Connected Apps integration, and Nano Banana...
Chrome Adds AI Side Panel And App Integrations
Google Chrome is introducing new AI features, including a side panel for improved multitasking and integrations that connect apps like Gmail, Calendar, and YouTube. These updates are designed to st...
Google Launches Project Genie Interactive World Prototype
Google introduces Project Genie, an experimental research prototype powered by Genie 3, Nano Banana, and Gemini that generates interactive, physics-simulated worlds you can create and explore in re...
Google Dismantles IPIDEA Residential Proxy Network
Google’s Threat Intelligence Group dismantled IPIDEA, a global residential proxy network used by more than 550 threat groups. A coordinated legal and technical takedown seized management domains an...
Donut Recap: 1.5M Intros, Automation Savings
Donut’s year-end recap highlights platform impact: 1.5M introductions fostering cross-team collaboration, 1.9M recognition points reinforcing culture, 200K AI-supported new hires onboarded, and 800...
GTM Productivity Toolkit for 2026
Curated GTM productivity toolkit for 2026, organized by function: Scheduling (Cal.com, Chili Piper, Motion, Reclaim.ai, SidekickAI); Meeting assistance (Fireflies, Granola, Otter, Avoma, Krisp); Pl...
Leaders Share How Gather Enables Remote Presence
Gather recorded a conversation with Raphael Baltar (Meetz), Lucimara Mendes Costa (NEXTI), and Felipe Costa (LOUD) about using Gather to lead distributed teams. They describe creating walkable virt...
Gather Town Adds Reactive Avatar Animations
Gather Town introduced new avatar animations so emote reactions trigger matching character movements (wave, celebrate, laugh). Reactions are now visually expressed in-world, letting teams see and f...
Gather Town Adds Personal Go-Kart Controls
Gather Town users can now drive a personal go-kart avatar for faster navigation. Hold Shift and use the arrow keys to accelerate and steer through spaces for playful, quicker movement.
Gather Town Adds Spotify Integration for Coworking
Gather Town's Spotify integration is available in Coworking Sessions, letting teams share and lock playlists to create a synchronized focus environment during collaborative work.