AI Agents For E‑Commerce Live Demo Showcase
Live AI agents for e-commerce showcase happening tomorrow with five Voiceflow experts. Demos include smart product recommendations and FAQs; automated order support; cart management; handover to hu...
Tool News
AI Tool News & Updates
The latest product updates, feature launches, and announcements from the tools our community uses.
Voiceflow CEO Discusses AI Agents and CX
Interview with Braden Ream, Voiceflow CEO, exploring how AI agents will transform customer experience. Covers trends in conversational automation, agent design and deployment, and practical insight...
Why Customer Service Bots Still Fall Short
On the latest Humans Talking Agents episode, speakers identify three reasons customer service bots underperform: 1) Tech: many rely on intent/NLU or use agentic models without grounding, causing fa...
Voiceflow And Make Host Live Build Session
Voiceflow and Make are running a hands-on session on Nov 18 at 11:00 AM EDT to build a customer support use case live. Presenters Jacklyn Biggin, Benjamin Potet, and Michaela Štaffová will demonstr...
Voiceflow Offers Free Cartesia Sonic 3 TTS Week
Voiceflow is offering Cartesia Sonic 3 TTS free for one week through a partnership. Sonic-3 is a streaming TTS with fine-grained controls (emotion, speed, laughter, volume), hundreds of more expres...
Voiceflow Partners With Make For CX Challenge
Voiceflow has partnered with Make on a community challenge offering a grand prize worth over $18,000. Entrants should build innovative customer experience solutions that use both Voiceflow and Make...
Voiceflow Integrates Krisp VIVA To Reduce Latency
Voiceflow has integrated Krisp’s VIVA SDK to remove background noise before transcription across web and telephony. The SDK isolates the user’s voice, improving recognition in noisy environments (c...
Three-Agent AI Chatbot Handles 30% Support End-to-End
Kai S. Huxmann (BrainFactor) won the Make Community Challenge with a three-agent AI chatbot built using Voiceflow (front end) and Make (workflows). The bot verifies users with one-time passwords, a...
Mux Ships Durable AI Video Workflows With Workflow DevKit
Mux launched mux/ai with a Workflow DevKit that makes AI video generation and editing durable: workflows can resume from where they left off after failures, preventing reprocessing and lost paid wo...
Vercel Releases React Performance Rules Repo
Vercel released react-best-practices, an open repo of React performance rules and automated evals to detect regressions such as accidental waterfalls and growing client bundle size. The repo explai...
Vercel AI Gateway Ensures 99.99% Uptime During Outage
On Jan 14 (08:34–14:17 UTC) Anthropic reported elevated error rates on Opus 4.5 and Sonnet 4.5. Vercel AI Gateway automatically failed over requests to alternative providers such as AWS Bedrock, de...
Vercel Replaces Agent Tools With Snowflake SQL
Vercel removed 80% of its agent’s hard-coded tools and replaced them with read-only Snowflake access plus the ability for the agent to generate SQL. This shift removes rigid function limitations an...
AWS Databases Added To Vercel Marketplace
Vercel Marketplace now includes AWS databases — Amazon Aurora PostgreSQL, Amazon DynamoDB, and Aurora DSQL — available via one-click provisioning. Databases are production-ready, secure, and config...
Vercel Session: Building Agentic Commerce Experiences
Boris Besemer, Senior Platform Architect at Vercel, demonstrates how to build agentic commerce experiences—interactive, autonomous storefronts—using existing frameworks without new proprietary tool...
Vercel Operationalizes AI For Go-To-Market Workflows
Vercel is moving AI-powered go-to-market (GTM) workflows into production using its AI SDK and v0 pipelines. Jeanne DeWitt Grosser (COO) and Drew Bredvick (Director of GTM Engineering) demonstrate h...
Skills.sh Adds CLI Tools and Improves Discoverability
skills.sh is scaling rapidly, with 550+ skills added per hour. The team released additional CLI tools and new website search/options to improve discoverability. CLI is available as npx skills@lates...
Vercel Approach Achieves 100% on Next.js Evals
Vercel is experimenting with methods to keep AI agents synchronized with the exact framework versions in projects (Skills, CLAUDE.md, and more). One approach achieved 100% on Vercel’s Next.js evalu...
Vercel Explains Agent Skills For Specialized Tasks
Vercel published an FAQ describing agent skills: what they are, how to install them, and how they enhance agent performance across code generation, marketing copy, data projects, and video creation.
Descript Enhances Video Editing Experience with AI
Descript introduces a streamlined approach to video editing, minimizing the frustration typically associated with tutorial videos. By allowing users to edit transcripts directly and using AI for re...
Alim Wins Unsplash Awards People Category
Alim was named the winner of the People category in this year’s Unsplash Awards. TIME judge Dilys Ng praised the photograph for its layered complexity—conveying individuality, faith, and unity with...