Shared Inbox centralizes all your conversations. From Live Chat, Email to Facebook Messenger, Twitter DM, SMS.
Crisp is a customer communication platform designed for businesses that want to centralize all customer interactions across multiple channels into one manageable interface. Its standout features include a shared inbox that combines live chat, email, Facebook Messenger, Twitter DMs, and SMS in one place, along with chatbot capabilities and team collaboration tools. The platform is ideal for customer service teams and businesses that need to provide consistent, efficient support across multiple communication channels.
Multi-channel customer communication
The latest AI Core Update from Crisp significantly improves customer service interactions. Learn how the new features will help you leverage AI to provide better support and engagement for your customers. Explore the opportunities that this update brings to your business operations.
Crisp 4 is now live, enhancing customer service with a blend of human expertise and AI efficiency. Key updates include an AI-powered site search widget for self-service, an updated interface for improved focus, and a sub-inbox feature for better organization. Custom dashboards provide actionable insights for data-driven decisions. Experience the transformative power of Crisp 4 and discover all the improvements you can leverage for your customer service needs. More details at: https://crisp.chat/v4/
Crisp 4 has officially launched, marking a significant evolution in our company's journey since 2015. This fully reimagined platform integrates AI to enhance customer support through intelligent automation, including AI-powered search and smarter chatbots. Crisp 4 empowers teams to offload repetitive tasks and focus on meaningful customer relationships, reflecting nearly a decade of growth, innovation, and a mission to redefine customer service. Read more about how Crisp 4 shapes the future of customer service.
Crisp has announced the launch of Hugo, an AI agent designed for customer support, marking a significant advancement in its offerings. Hugo can manage real conversations, take appropriate actions, and escalate issues to human agents while retaining context and trust. A free trial is available at www.hugo.ai, with no credit card required.
Yesterday, we launched Hugo AI Agent, which quickly reached #1 on Product Hunt! Hugo is designed for customer support, managing real conversations while reducing repetitive tasks. It helps teams improve CSAT and remain responsive across time zones, only escalating to humans when necessary. Built for global operation, Hugo is available internationally from day one. Explore how Hugo can enhance your support process without losing quality at www.hugo.ai.
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