Tool directory
Shared Inbox centralizes all your conversations. From Live Chat, Email to Facebook Messenger, Twitter DM, SMS.
Crisp is a customer communication platform designed for businesses that want to centralize all customer interactions across multiple channels into one manageable interface. Its standout features include a shared inbox that combines live chat, email, Facebook Messenger, Twitter DMs, and SMS in one place, along with chatbot capabilities and team collaboration tools. The platform is ideal for customer service teams and businesses that need to provide consistent, efficient support across multiple communication channels.
Multi-channel customer communication
Crisp has launched Hugo AI Agent, a new AI-powered tool built to handle actual customer conversations rather than just ticket triage or scripted responses. The product debuted at number one on Product Hunt, signaling…
The latest AI Core Update from Crisp significantly improves customer service interactions. Learn how the new features will help you leverage AI to provide better support and engagement for your customers. Explore the…
Crisp 4 is now live, enhancing customer service with a blend of human expertise and AI efficiency. Key updates include an AI-powered site search widget for self-service, an updated interface for improved focus, and a…
Crisp 4 has officially launched, marking a significant evolution in our company's journey since 2015. This fully reimagined platform integrates AI to enhance customer support through intelligent automation, including…
Crisp has announced the launch of Hugo, an AI agent designed for customer support, marking a significant advancement in its offerings. Hugo can manage real conversations, take appropriate actions, and escalate issues to…
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