About Bettermode
Bettermode is a customer community platform designed for businesses that want to create branded, engaging communities where customers can connect, get support, share feedback, and build relationships around their products or services. Its standout features include customizable community designs that match your brand, advanced moderation and analytics tools, and integrations with existing business tools and workflows. The platform is perfect for SaaS companies, product businesses, and service providers who want to build customer loyalty and reduce support costs through peer-to-peer community engagement.
Best For
Customer community platforms
Latest Updates
Bettermode Adds Drafts And Post Scheduling
Bettermode launched Drafts & Post‑Scheduling. Teams can save posts as drafts, collaborate on draft content, schedule posts to publish at optimal times, and edit or reschedule posts anytime. The update is aimed at improving content workflow, consistency, and collaborative planning for community managers.
View sourceTalks and Pros: Strengthen Association Chapters
Webinar with Marjorie Anderson (Founder, Community by Association; Director of Community, Exos) on Wednesday, August 6 at 12:00 PM EST / 5:00 PM GMT+1. Practical strategies to amplify local chapters, use online communities to strengthen connections, bridge digital and in-person engagement, and equip community leaders with actionable tools.
View sourceBettermode Builders Mastermind Workshop August 14
Small, focused Bettermode Builders Mastermind for people building customer communities, memberships, or portals on Bettermode. Virtual session on Thursday, 14 August, 4:00–5:30 PM BST. Limited to 8 participants; $79 fee. Format: 1-min intros, 3-min screen share + challenge, 5-min group feedback, 10-min open brainstorm covering AI, automations, Zapier, and SSO.
View sourceBettermode CEO To Discuss AI And Community
Mo Malayeri, CEO and Co-founder of Bettermode, will speak on Sept 25 about the future of community in the era of AI and the implications for advocacy. Event details: https://hubs.la/Q03zSqps0
View sourceJacob Harris To Discuss AI's Impact On Community
Jacob Harris, Customer Experience Director at Bettermode, will speak in Boston about the future of community with AI and its effect on advocacy.
View sourceBettermode Sponsors Obsession AI Summit, Presenting Insights
Bettermode is a Silver sponsor of the Obsession AI Summit and will share community insights in Boston and San Francisco. Presentations will be given by Jacob Harris and Mo Malayeri. The company offers a customer community platform focused on scaling support, onboarding, and product adoption.
View sourceBettermode at Toronto Community Week Shares Insights
Bettermode attended Toronto Community Week 2025, exchanging playbooks with community builders. They highlighted four key challenges for digital communities: advocacy that scales (identify and spotlight champions); first-win activation (design around one clear moment; measure time-to-first-value); executive-ready impact (retention up, costs down, revenue influenced); and AI that helps (summaries, tagging, and signal-finding to augment human work).
View sourceBettermode Powers Webflow New Community Homebase
Bettermode is powering Webflow’s new community homebase. The launch signals Webflow treating community as a strategic initiative rather than a side project. The post acknowledges Veronica Hsiao, Holly Firestone, and the Webflow team for their leadership in executing the new community experience.
View sourceQuick Info
- Category
- Community App
- Difficulty
- Intermediate
- Updates
- 8
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