About this event
NiCE World London 2026 is a two-day CX & AI conference at Olympia London (Kensington, London) on July 1–2, 2026, delivering 1500+ attendees, 50+ presentations, and 50+ hours of content. This is your top destination to explore how AI reshapes customer experiences, connect with global CX leaders, and take away practical strategies you can deploy immediately.
What to expect:
- 1500+ attendees from leading brands and innovators
- 50+ presentations across keynotes, industry breakouts, and hands-on sessions
- 50+ hours of content including Edu Day for partners and a full Conference Day with Innovation Keynotes and a Celebrity Keynote
Agenda highlights:
- Day 1 Edu Day: registration opens; welcome and customer keynotes; partner and customer breakout sessions; welcome reception
- Day 2 Conference Day: Innovation Keynote, Industry Breakout Sessions, NiCE World Showfloor, Customer Awards, and a closing party
Keynotes include visionary leaders Scott Russell, Jeff Comstock, and Philipp Heltewig. The show floor will showcase real-world AI-enabled CX demos, live demos, and opportunities to network with peers and NiCE experts.
Pricing: Early bird 1 February to 31 May is 499 pounds, standard 1 June to 1 July is 799 pounds. Venue: Kensington Olympia with convenient access from West Kensington, Kensington (Olympia) and Barons Court stations.
This event is ideal for CX leaders, AI practitioners, SaaS teams, and no-code automation enthusiasts looking to translate AI insights into action. Explore AI strategies, automation workflows, and new tools to accelerate your CX transformation.
Registration: register now at https://www.nice.com/websites/nice-world-london. For discovery, find more AI events in London at https://www.createwith.com/cities/london. Curious about no/low-code automation tools? See Bubble and Zapier. To discover more automation events visit automation events page at /directory/events?topic=automation.
