About this event
Discover how AI, data, and workflows unite at ServiceNow to transform customer experience and IT operations. The Dublin AI Summit at ServiceNow Ireland, 60 Dawson Street, on 4 March 2026, promises practical insights into turning AI ambition into action and delivering tangible business outcomes.
Key value prop: see how AI agents can handle routine operations, accelerate incident resolution, and free teams for higher-value work — all within ServiceNow’s unified data, AI, and workflow platform. Expect a blend of strategic context and hands-on demonstrations that connect AI capabilities to real-world benefits.
What you’ll learn and see:
- Customer Experience Transformed: how organisations shorten quote times and resolve cases faster using a unified CRM approach that breaks down silos and leverages AI intelligently.
- Autonomous IT Delivered: live examples of AI agents handling routine IT tasks, improving efficiency, and enabling teams to focus on strategic initiatives.
- Practical frameworks and strategies you can apply immediately, drawn from customer success stories and industry-specific sessions.
- Inspiring keynotes and sessions designed to cater to different roles — from CIOs and IT ops leads to product teams exploring AI-enabled workflows.
Format and experience:
- In-person event hosted by ServiceNow in Dublin’s city centre
- A mix of keynote presentations, industry-specific sessions, and customer success stories
- Live demos and case studies that connect AI, data, and workflow automation to measurable outcomes
- Opportunities to network with peers, practitioners, and potential collaborators
Who should attend:
- IT leaders, service delivery managers, and operations teams exploring AI-enabled automation
- No-code/low-code practitioners and developers curious about integrating AI agents into existing workflows
- Startups and SaaS teams looking for practical AI and automation playbooks to accelerate value delivery
Logistics:
- Date: 2026-03-04
- Location: ServiceNow Ireland, 60 Dawson Street, Dublin 2, Ireland
- Format: in-person conference-style summit with sessions and demos
- Registration: available via the event page
Note: there’s a related event in London on 10 March 2026 mentioned during the page content, for those interested in broader UK&I AI summit coverage. You can explore that opportunity via the linked information on the page.
For more details and to register, visit the official event page: [Register now](https://www.servicenow.com/commun

